Shipping policy
Shipping Policy – ThewellClub
Shipping Locations
TheWellClub currently ships within the UAE. We are working on expanding to international shipping soon—stay tuned for updates!
Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Standard UAE Delivery: 2-5 business days depending on location.
- Delivery times may vary due to courier delays, holidays, or unforeseen circumstances.
Shipping Fees
- Shipping costs are calculated at checkout based on your location.
- Free shipping may be available during promotions—subscribe to our newsletter for updates!
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number to monitor your delivery status.
Address & Delivery Issues
- Please ensure that your shipping address is correct when placing an order.
- If you enter an incorrect address, contact us immediately at thewellclub1@gmail.com—once shipped, we cannot modify the delivery details.
- TheWellClub is not responsible for lost or delayed deliveries due to incorrect address details provided by the customer.
Damaged or Missing Items
- If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos of the issue.
- We will work with our courier partners to resolve the issue as soon as possible.
For any shipping-related inquiries, feel free to contact us at thewellclub1@gmail.com.